By accessing or using our platform, you agree to the following Terms & Guidelines. Please read them carefully to understand your rights and responsibilities.
Aspec Hub is an online platform that provides: • Event Ticketing Services – Event organizers can list their events, and users can purchase tickets online. • Online Voting Services – Organizers can create award categories or competitions, and users can vote online by purchasing voting credits or voting packages. Aspec Hub is open to the general public, businesses, event coordinators, and planners who want a reliable digital ticketing and voting platform.
To use key features of Aspec Hub, you must create an account. Verification Requirements: • You must verify your email address. • You must verify your phone number. This is required for identity confirmation, payment verification, and security. Account Responsibility: You are responsible for: • Keeping your login details secure • Any activity that occurs under your account • Providing accurate and updated information If you suspect unauthorized access, you must notify us immediately.
Aspec Hub collects limited personal data to operate effectively. Data We Collect: • Email address • Full Name • Phone number We collect this information primarily during: • Ticket purchases • Voting purchases • Account creation or verification How We Use Your Data: Your information may be used for: • Processing payments • Sending confirmations or notifications • Preventing fraud • Customer support • Improving the platform We do not sell user data to third parties.
Event Organizers: Businesses or individuals can create event listings. Organizers are responsible for: • The accuracy of event information • Timely event updates • Delivering the services or experiences promised Aspec Hub is not responsible for event cancellations, changes, or disputes between organizers and ticket buyers. Voting Creators: Organizers who host voting competitions must ensure: • Fair and transparent rules • Genuine award categories • That results reflect real votes purchased by users Aspec Hub only provides the platform and is not responsible for how awards are structured or judged.
Payment Requirements: Users must provide accurate billing information when: • Purchasing tickets • Buying votes • Subscribing to any premium services Refund Policy: Refunds depend on the organizer's rules. Aspec Hub may not issue refunds directly unless: • The event organizer authorizes it • There is a confirmed payment error • Local laws require a refund Voting purchases are generally non-refundable because votes are processed immediately.
To keep Aspec Hub safe for everyone, users agree not to: • Use fake or fraudulent information • Manipulate votes or engage in cheating • Create misleading or harmful event listings • Attempt to hack, disrupt, or interfere with the platform • Engage in harassment or abuse of other users We reserve the right to suspend or delete accounts that violate these rules.
Aspec Hub may: • Update or modify the platform • Remove events or voting campaigns that violate our guidelines • Suspend accounts involved in suspicious or fraudulent activity • Change these Terms & Guidelines at any time We will notify users when major changes occur.
Aspec Hub provides a digital platform but does not control or manage the actual events or award processes. We are not responsible for: • Event quality, timing, safety, or delivery • Misconduct by organizers • User-generated content Users and organizers assume all risk associated with their participation or attendance.
To the maximum extent permitted by law, Aspec Hub is not liable for: • Indirect, incidental, or special damages • Loss of data, income, or opportunities • Issues caused by third-party services (payment gateways, network issues, etc.) Your use of the platform is at your own risk.
For support, questions, or concerns, you may contact us at: support@aspechub.com